Help Center

Click the "Create New Map" button in the header, fill in the survey details including name and customer, configure your vehicle settings, and click "Create Map". You can then start adding POIs and routes to your survey.

While not required, having a Google Maps API key provides the best experience with full Google Maps features. Without it, RoadScope will use SolTecWorld as a fallback. You can add your API key in the Settings tab.

RoadScope supports 7 mapping providers: Google Maps, SolTecWorld, SolTecQC, Esri ArcGIS, Mapbox, HERE Maps, and TomTom. You can switch between providers in the Settings tab based on your needs and available API keys.

Yes! RoadScope includes offline capabilities for viewing and editing existing data. The mobile field app is especially designed for offline work, and data syncs automatically when you reconnect to the internet.

The number of surveys depends on your plan. Starter plans allow 10 active projects, Pro plans have unlimited projects, and Enterprise plans include unlimited projects with additional features and support.

Yes! You can share surveys with team members through the Share tab. Add team members by email address, or create public links with optional password protection and expiration dates.

RoadScope surveys can include POIs (Points of Interest), routes with GPS elevation profiling, geo-tagged photos, measurements (distance, area, clearances), custom layer data, and professional survey documentation.

Each survey is a separate project with its own POIs, routes, photos, and settings. Use descriptive names and customer fields to organize surveys. You can also use custom POI types and layer organization for better project management.

The mobile field app is a professional data collection tool designed for trucking and surveying professionals. It includes GPS elevation profiling, offline capabilities, geo-tagged photo capture, and professional surveying tools.

The mobile app records continuous elevation data during movement using the Open Elevation API. This creates detailed elevation profiles for road grade analysis, useful for trucking route planning and surveying applications.

Yes! All photos taken in the mobile app are automatically geo-tagged with GPS coordinates and compressed to under 1MB for efficient storage. Photos include timestamp and location metadata for professional documentation.

The mobile app includes comprehensive inspection forms for safety, maintenance, and compliance documentation. It supports licensed surveyor workflows, coordinate systems, and field documentation standards.

Mobile users are automatically redirected to the Field App when visiting RoadScope. You can easily switch to the full desktop interface using the toggle option in the mobile app for access to advanced features.

GPS accuracy depends on your device and settings. RoadScope supports high accuracy mode (< 5m), medium (< 10m), and low (< 20m). The system provides real-time accuracy indicators and circles showing current precision.

RoadScope provides comprehensive GPS status feedback including: connecting, active, denied, no signal, and error states. Visual indicators show real-time status with accuracy circles on the map.

Yes! RoadScope provides unified GPS functionality across mobile devices, tablets, and desktop computers. The system automatically detects your platform and provides appropriate GPS services with consistent accuracy indicators.

RoadScope provides browser GPS with real-time accuracy display and location tracking. The system shows GPS status indicators with accuracy circles on the map, and provides session-based permission management to ensure smooth GPS operation across all platforms.

RoadScope includes 18 preset POI types including Road, Bridge, Intersection, PowerLine, Trees, and more. You can also create custom POI types with your own colors, icons, and prefixes for specific industry needs.

When creating or editing a POI, you can drag and drop photos or click to select them. Photos are automatically compressed to under 1MB and can include captions. You can also add photos later by clicking the camera icon next to any POI.

Yes! POIs support detailed technical data including clearances, weights, dimensions, and other professional measurements. This is especially useful for trucking route planning and engineering documentation.

Use POI types to categorize your points. Create custom POI types for different industries (trucking, surveying, engineering) with specific colors, icons, and prefixes. You can filter and search POIs by type for better organization.

Go to the Routes tab and click "Create Route". Add waypoints by clicking on the map or typing addresses. The system automatically generates elevation profiles using GPS data and the Open Elevation API for grade analysis.

Click "Add Point" to enter map-click mode for placing waypoints. The system provides automatic address geocoding, visual indicators for tool requirements, and distinguishes between POI mode (survey-only) and drawing tools (requiring custom layers).

Yes! When using Google Maps with an API key, routes with up to 25 waypoints automatically follow roads using Google Directions. Routes with more waypoints use straight lines between points.

RoadScope includes route optimization specifically designed for trucking and surveying applications. The system considers vehicle specifications, clearances, and professional routing requirements for optimal path planning.

RoadScope supports multiple layer types: WMS layers (including Quebec government data), raster overlays, aerial photography, satellite imagery, and custom layer data with geographic alignment capabilities.

RoadScope includes WMS layer integration for Quebec government data and supports custom WMS services. Layer management includes opacity controls, layer blending, and professional mapping capabilities for raster data visualization.

RoadScope includes access to Quebec government WMS layers and supports custom WMS services. Layer management includes opacity controls, layer blending, and advanced visual effects for professional mapping applications.

Yes! RoadScope supports MapHub ZIP imports, allowing you to import complete projects with photos and data. The system processes ZIP files and maintains data organization and photo associations from MapHub projects.

RoadScope provides professional measurement tools including distance, area, clearance measurements (height and width), weight station data recording, and GPS elevation profiling for comprehensive surveying applications.

Use the measurement tools to record height and width clearances at bridges, overpasses, and restricted areas. Data is automatically associated with POIs and can be exported for trucking route planning and compliance documentation.

Yes! The professional tools include weight station data recording, allowing you to document weight limits, restrictions, and compliance information. This data integrates with POI management for comprehensive route documentation.

Measurement accuracy depends on GPS precision and mapping provider. With high-accuracy GPS (< 5m) and Google Maps, measurements are suitable for professional surveying and engineering applications. Elevation data uses the Open Elevation API for enhanced accuracy.

RoadScope supports 15+ import formats: KML, KMZ, GPX, GeoJSON, CSV, XLSX/XLS spreadsheets, Shapefiles (.shp), GeoTIFF (.tif), DXF (CAD), LandXML (civil engineering), VEH (vehicle configs), PDF, XML, and MeasurePRO ZIP archives with photos. Use the Import button in the header or Layers tab.

You can export survey data in PDF, GeoJSON, KML, KMZ, GPX, GeoPDF Map Books, and ZIP with images formats. Professional export options include data formatted for GIS applications, Avenza import, QGIS integration, and industry-standard surveying tools.

Use the Import function to upload MapHub ZIP files. RoadScope automatically processes the archive, imports photos with location data, and recreates the project structure including POIs, routes, and data organization from the original MapHub project.

Yes! RoadScope provides bidirectional data exchange with QGIS desktop GIS software. Features include secure API authentication, enterprise-grade API keys with role-based access, style preservation, and seamless integration with professional GIS workflows.

RoadScope provides multi-user editing with live cursors, allowing team members to work simultaneously on the same survey. Changes are synchronized in real-time, and you can see other users' activities and edits as they happen.

In the Share tab, enable "Allow public access via link", optionally set a custom URL name, configure security options like password protection and expiration dates, and click "Generate Share Link". You can then copy and share the generated URL.

Yes! After creating a public share link, you can get embed code from the Share tab. The embed code creates a responsive iframe that works on any website, allowing you to share interactive maps with your audience.

RoadScope supports four permission levels: Viewer (read-only access), Editor (can modify POIs and routes), Admin (can manage settings and users), and Owner (full project control). Each level includes specific capabilities for professional team management.

Generate QR codes for any survey using the Share tab. QR codes provide instant access to surveys on mobile devices, perfect for field teams. You can customize QR code settings, add logos, and control access permissions through the generated codes.

Yes! When sharing surveys, you can set expiration dates for security and project management. Shared links automatically become inactive after the specified date, ensuring controlled access to sensitive survey data and project information.

RoadScope uses WebSocket connections for real-time data synchronization. See live cursors, instant updates, and collaborative editing across all devices. Changes are immediately visible to all team members with automatic conflict resolution.

Shared maps offer powerful filtering: search by POI name/type/address/notes, filter by POI type, measurement filters (height/width/length with min/max values in meters or feet), and badge filters (Danger, Work Required, Important). All filters apply to both the POI list and map markers simultaneously.

Badge filters let you quickly find critical POIs. Danger badges (red) mark hazards and low-clearance areas, Work Required badges (orange) indicate maintenance needs, and Important badges (blue) highlight information points. Each badge button shows the count of matching POIs, and filters apply to both the sidebar list and map markers.

Viewers of shared maps can set a temporary overhaul (convoy) height to test which POIs would be dangerous for their specific vehicle or load. POIs with height clearance at or below this value get automatically marked with Danger badges. This is view-only and does not modify the original survey data.

Measurement filters let you find POIs with specific dimensions. Choose height, width, length, or distance, set minimum and/or maximum values, and select your preferred unit (meters or feet). The system automatically converts units and filters both the POI list and map markers. POIs without matching measurement types are excluded.

RoadScope offers three paid tiers: Starter (up to 3 team members, 10 active projects), Pro (up to 15 team members, unlimited projects), and Enterprise (unlimited team members, unlimited projects & storage with priority support and additional integrations).

RoadScope uses Stripe for secure payment processing with automatic billing. You can manage your subscription, view billing history, and update payment methods through the subscription dashboard. Enterprise plans include custom billing options.

Advanced features vary by plan: Pro includes unlimited projects, professional measurement tools, and advanced mapping providers. Enterprise adds QGIS integration, priority support, and enterprise-grade collaboration tools. All plans include core mapping capabilities.

Yes! You can change your subscription plan at any time through the subscription management dashboard. Changes take effect immediately, and billing is prorated. Contact support for help with plan changes or custom requirements.

RoadScope supports comprehensive GIS formats including Shapefiles (.zip), GeoTIFF raster files, KML/KMZ, GPX, GeoJSON, and MapHub archives. The system also supports coordinate system transformations and projection management for professional GIS workflows.

RoadScope integrates Quebec government WMS/WMTS layers including transportation networks, railway systems, and infrastructure data. You can also add custom WMS services with opacity controls, layer blending, and professional mapping visualization tools.

Yes! RoadScope supports coordinate system transformations and projections for professional surveying. The system handles MTM Quebec projections, UTM coordinates, and other regional coordinate systems with proper geodetic accuracy.

Import GeoTIFF files, aerial photography, and satellite imagery with automatic geo-referencing. The system supports raster overlays, transparency controls, and integration with vector data for comprehensive GIS analysis and visualization.

Use the PDF Export tools to create professional georeferenced reports. The system generates PDFs with embedded coordinate information, scale bars, north arrows, and professional cartographic elements suitable for surveying and engineering documentation.

Yes! RoadScope includes professional report templates for surveying, trucking route analysis, and infrastructure documentation. Templates include company branding, standardized layouts, and automated data population from your survey data.

The system supports automated PDF generation with batch processing capabilities. Set up report templates once and automatically generate consistent professional reports for multiple projects or regular reporting cycles.

PDF reports include scale bars, north arrows, coordinate grids, legend information, and metadata tables. All cartographic elements are professionally formatted and meet industry standards for surveying and engineering documentation.

Connect your Microsoft OneDrive account to automatically sync project files, photos, and reports. The integration supports automatic backup, team file sharing, and maintains folder organization synchronized with your RoadScope projects.

Yes! Google Drive integration provides automatic file synchronization, collaborative document sharing, and cloud backup of all project data. Photos, reports, and survey files are automatically organized and accessible from any device.

RoadScope includes intelligent conflict resolution for cloud storage sync. The system detects file conflicts, provides version comparison tools, and maintains backup copies to ensure data integrity during collaborative work.

Storage limits depend on your cloud provider plan (OneDrive/Google Drive) and your RoadScope subscription. Enterprise plans include enhanced cloud storage management and optimization tools for large project datasets.

RoadScope uses IndexedDB for local storage, allowing full offline functionality. The system stores survey data, photos, and maps locally, enabling continued work without internet connection and automatic synchronization when reconnected.

All offline changes automatically sync when internet connection is restored. This includes new POIs, route modifications, photo uploads, measurements, and any collaborative changes. The system handles sync queues and conflict resolution automatically.

Yes! The system allows map tile preloading for offline access. Download map tiles for your survey areas before going to remote locations, ensuring full mapping functionality without internet connectivity during field work.

Local storage capacity depends on your device and browser settings. RoadScope optimizes data storage with compressed images, efficient data structures, and automatic cleanup of old cached data to maximize offline storage capabilities.

RoadScope provides comprehensive REST API access to surveys, POIs, routes, users, and collaboration features. All endpoints support authentication, filtering, pagination, and follow REST standards for easy integration with third-party systems.

Use Firebase authentication tokens or Bearer token authentication for API access. The system supports role-based API access, enterprise-grade API keys, and secure authentication methods following industry security standards.

Yes! Set up webhooks to receive real-time notifications for survey changes, collaboration events, payment updates, and system status changes. Webhooks support custom payloads and secure delivery confirmation.

The API enables integration with QGIS, ArcGIS, and other professional GIS software. Export/import data programmatically, maintain style information, and create automated workflows between RoadScope and your existing GIS infrastructure.

Yes! RoadScope has comprehensive offline capabilities, especially in the mobile field app. You can view and edit existing data without internet connection, and all changes automatically sync when you reconnect to the internet.

RoadScope works best in modern browsers including Chrome, Firefox, Safari, and Edge. For optimal GPS functionality and performance, we recommend using the latest browser versions with hardware acceleration enabled.

Check location permissions in your browser or device settings, ensure GPS is enabled, and verify internet connectivity. RoadScope provides real-time GPS status indicators to help diagnose connection issues. Try refreshing the page if GPS is not responding.

Mapping tile issues usually relate to API keys or internet connectivity. Check your mapping provider settings, verify API keys are properly configured, and ensure stable internet connection. Try switching to SolTecWorld if other providers fail.

Contact our support team at support@soltec.ca with detailed descriptions of issues or feature requests. Include browser information, device type, and steps to reproduce any problems. We prioritize feedback from professional users.