NAV Live Dispatch & Field Collaboration

NAV Live Dispatch & Field Collaboration

Track field crews in real time, push routes to drivers, and coordinate the move from the office.

Read time: 8 min

What Is NAV Live Dispatch?

NAV Live Dispatch turns RoadScope into a real-time operations console. Office dispatchers can see every active field user on a single map, push planned routes directly to the in-cab RoadScopeNAV PWA, and exchange live notes with drivers and surveyors throughout the move.

Live Crew Presence

Once a NAV user signs in to the RoadScopeNAV PWA on their phone or tablet, their live GPS position appears on the dispatch map with their name, current speed, and last-update timestamp. Markers update continuously while the device has signal.

Pushing a Route to a Driver

From any planned route, open the **Dispatch** menu and select **Send to NAV**. Pick the assigned driver from the active crew list. The route, POIs, clearances, and any attached Driver Briefing PDF are delivered to their device instantly.

In-Cab Acknowledgment

Drivers acknowledge receipt of the route from the NAV app. Acknowledgments are timestamped and recorded against the route record so dispatch always knows which crew has the latest plan.

Field Notes & Comments

Drivers and surveyors can drop geotagged comments on POIs while in the field — flagging unexpected conditions, capturing photos, or noting completed checks. Comments appear in the office in real time.

Offline Resilience

NAV is a Progressive Web App with offline-first caching. If a driver loses signal, the most recent route, POIs, and Driver Briefing remain available on-device, and any field notes queue locally and sync when connectivity returns.

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